PORTability FAQs

On this page you will find answers to some of the most commonly asked  questions about the CRTO PORTability app. Click on the question to view the answers.

How do I login? What is my user ID or password?

PORTability has been created with ease of use in mind.  There is no need for a new user name or password. The app uses the same login you use to access the Members Only area of the CRTO website to update your information or complete your renewal.  By having a single sign on process you have one less thing to worry about.

Forgot your Member ID or password? No problem just click here and select the “Forgot my password or my Member ID” below the Sign In button and follow the instructions.

Who can use the PORTability app?

PORTability is a free app currently only available for Members of the CRTO. Whether you are a General, Limited, Graduate, Inactive Member you can login to track all your professional development activities from anywhere.

Student RTs can also the use the PORTablity app if they sign up for a CRTO Student Membership at https://members.crto.on.ca/CRTO/CRTO/CRTO/Student/Student_Sign_Up.aspx#b

Why can’t I login to PORTabilityOM but I can log into the Members Only area of the CRTO website?

If you can log into the CRTO Members Only area of the CRTO website but not the PORTability app the main reason for this is you may not have logged into your Portfolio Online for Respiratory Therapists (PORTfolioOM) in the past. To activate the PORTfolio and resolve the issue you will need to perform the following steps:

  1. Login to the Members Only Area.
  2. Scroll down until you see PORTflio/PSA in the left side menu.
  3. Enter the activity, role, domain and any additional details you wish to save.
  4. When the PORTfolio/PSA page opens, scroll to the bottom of the page and select the ‘Open my PORTfolio’ button.

This will create your initial PORTfolio for the PORTability app to connect too.

How do I add a new learning log activity?

Adding a new activity has never been faster. From within the app:

  1. Select the plus plus_icon at the top of the screen.
  2. Click on the boxes to get the options to choose from.
  3. Enter the activity, role, domain and any additional details you wish to save.
  4. In the document area you can take images that are on your mobile device or select images already saved on your mobile device and add them to your activity.
  5. When you have added all the details simply select Save to keep the activity as a draft on your mobile device or select Upload to add this entry to your PORTfolioOM.

It is so quick and easy you will want to track everything.

Is there a way to see if my activities uploaded to my PORTfolioOM?

Yes. You can quickly see what learning log entries are Pending, Successful or in Draft.  Just go to the Learning Log Entries page by selecting the Learning Log button learning_log_icon on the menu bar at the top of the screen. From there you will be able to view the details.

I logged into my PORTfolio but I don’t see the information I added in PORTability. Why?

Learning Log Entries will only sync with your PORTfolio if cellular data is turned on for the PORTability app or you are in WiFi. If your activities did not sync try connecting to WiFi then go to the Learning Log Entries screen and select ‘Pending Uploads’.  Any outstanding uploads will be listed here and you can select ‘Upload All’ to send your activities to your PORTfolio.

How do I earn badges?

Unlock “badges” of recognition simply by uploading your completed entries. You can earn badges for: attending or presenting at a conference, the GROWOM domains and there’s even one for your first mobile upload. The more you enter, the more you get!

How do I see what badges I have earned?

To see what badges you have earned select the trophy icon trophy at the top of the screen in the app. From here you will then be able to see your earned badges. To find out more about a badge select the one you want to see and the details will display on screen.

What if I am still having problems with the app?

If you are still having problems with the app please send an email to Janice Carson-Golden, Communications Manager at carson@crto.on.ca describing the issue in detail and any possible screen shots to help trouble shoot the problem.